Grandstream GXP2170 Enterprise IP Phone | 12 Lines, 48 BLF Keys & Bluetooth | Grandstream
Grandstream GXP2170: The Ultimate High‑Volume Enterprise IP Phone
The Grandstream GXP2170 is a next‑generation enterprise IP phone that redefines what a desktop phone can do for high‑call‑volume users. Receptionists, administrators, sales professionals, and other call‑intensive roles can dramatically improve their efficiency by utilising the GXP2170’s 12 line keys (programmable as 48 BLF/fast‑dial keys), 4.3‑inch colour display, and 48 on‑screen digital speed‑dial/BLF keys – all without needing a separate physical expansion module.[reference:0] It is designed to bring heavy communications under control while providing an intuitive, visually rich user experience.
Unmatched Call Control for High‑Volume Environments
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12 Lines / 6 SIP Accounts – Manage up to 6 separate SIP accounts and handle up to 12 concurrent call appearances, giving power users extraordinary flexibility to manage personal, departmental, and executive lines on a single device. All 12 dual‑color line keys can be digitally programmed as up to 48 provisionable BLF/fast‑dial keys, putting presence monitoring and one‑touch dialling for dozens of colleagues right on the main screen.[reference:1][reference:2]
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48 On‑Screen BLF/Speed‑Dial Keys – The 4.3‑inch colour LCD displays 48 digitally customizable BLF/speed‑dial keys directly on the screen. This feature allows you to monitor the real‑time status (busy/idle/ringing) of up to 48 extensions or contacts and dial them with a single touch – a game‑changer for receptionists and team leads.[reference:3]
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Expandable with GXP2200EXT Modules – For extreme call‑intensive environments (e.g., enterprise switchboards, command centres), the GXP2170 supports daisy‑chaining up to four GXP2200EXT expansion modules. Each module provides a 128×384 backlit LCD display with 20 programmable dual‑color buttons and 2 pages (40 contacts per module). With four modules, you get up to 160 additional BLF/speed‑dial contacts – ideal for managing large teams or monitoring many extensions.[reference:4]
Exceptional Audio & Collaboration
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5‑Way Voice Conferencing – Bring together up to 5 participants in a single conference call directly from the phone, eliminating the need for external bridges and making team discussions effortless.
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HD Audio & Full‑Duplex Speakerphone – Wide‑band HD audio on both the handset and the full‑duplex speakerphone, with advanced acoustic echo cancellation and noise suppression, ensures crystal‑clear, natural conversations – even during lengthy calls.
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5 XML Programmable Soft Keys – Customise the soft keys for quick access to frequently used features (call forward, DND, transfer, etc.), adapting the phone to your exact workflow.
Fastest Network Connectivity & Modern Features
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Dual‑Switched Gigabit Ports with PoE – Dual 10/100/1000 Mbps ports provide high‑speed network connectivity for both the phone and a connected PC. Integrated PoE (802.3af) allows the phone to be powered directly from your network switch, reducing cable clutter and simplifying deployment.
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Integrated Bluetooth – Connect Bluetooth headsets for hands‑free communication, or pair with mobile devices to sync contacts and use the phone as a speakerphone for mobile calls.
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Electronic Hook Switch (EHS) Support – The RJ9 headset jack supports EHS (Electronic Hook Switch) with Plantronics headsets, enabling remote call answer/end functionality directly from the headset.
Enterprise‑Grade Security & Easy Management
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Robust Security – Advanced security includes SRTP and TLS encryption, secure boot, unique certificate per device, random default password, 256‑bit AES encrypted configuration files, and 802.1x authentication – protecting your calls and accounts from eavesdropping and cyber threats.
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Zero‑Touch Provisioning – Supports automated provisioning via TR‑069, encrypted XML configuration files, and zero‑configuration with Grandstream’s UCM series IP PBXs. Fully compatible with GDMS (Grandstream Device Management System) for cloud‑based zero‑touch provisioning, firmware upgrades, real‑time monitoring, and troubleshooting for thousands of devices.
Premium Build & Installation Flexibility
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4.3‑Inch (480×272) Colour LCD – A large, vibrant TFT colour display delivers clear visuals for call information, menus, BLF status, and the intuitive user interface.
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Desktop & Wall‑Mountable – The phone can be placed on a desktop (with multi‑angle base stand) or wall‑mounted using an optional spacer, offering flexibility for any workspace.
Why Choose the GXP2170 for Your Business?
The GXP2170 is the ultimate choice for high‑call‑volume users in Pakistan – from busy receptionists and administrators to sales teams and executives. Its 48 on‑screen BLF keys, 5‑way conferencing, Gigabit speeds, Bluetooth, and support for up to 160 additional contacts via expansion modules make it the most powerful and scalable desk phone in Grandstream’s portfolio.
Technical Specifications
Frequently Asked Questions
Q1: How many lines and SIP accounts does the GXP2170 support? +
It supports 12 lines and up to 6 separate SIP accounts concurrently, allowing one user to manage up to 12 call appearances (e.g., multiple active calls with hold/transfer).
Q2: What are the 48 on‑screen BLF/speed‑dial keys, and why are they useful? +
The phone has a large 4.3‑inch colour screen that displays 48 digital keys. Each key can be programmed either as a Busy Lamp Field (BLF) key to monitor the status (busy/idle/ringing) of a colleague’s extension, or as a speed‑dial key to call a contact with one touch. This eliminates the need for a separate physical expansion module and is invaluable for receptionists and high‑volume users.
Q3: Can I add more BLF/speed‑dial keys beyond the built‑in 48? +
Yes. The GXP2170 supports daisy‑chaining up to four GXP2200EXT expansion modules. Each module adds 40 programmable BLF/speed‑dial keys (20 buttons × 2 pages), giving you up to 160 additional contacts/extensions – perfect for enterprise switchboards or large teams.
Q4: Does the GXP2170 work with PTCL analog lines in Pakistan? +
The GXP2170 is a pure VoIP phone. To use it with PTCL analog lines, those lines must first be connected to an FXO gateway (e.g., Grandstream HT841/HT881) or a UCM series IP PBX, which bridges analog trunks to the SIP network. The phone then registers as a SIP extension.

